helping people, solving problems, and making sure customers leave every interaction feeling heard and satisfied is truly where I thrive. I’m detail-oriented, Reliable, and tech-savvy.
my name is Chiamaka Ogbuagu, I'm a reliable customer service rep with 3 years of experience in supporting customers through CRM tools, where I handled and updated ticketing, follow ups and escalations and Administrative tasks, I collaborated with team members in ensuring a seamless business processes.
I'm also experienced in basic Cloud computing and security such as managing of Cloud infrastructures, IAM roles and permissions, implementing of security layers, deployment of applications and Linux administration.