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Sales & Marketing

customer service agent

$5/hr Starting at $25

I provide all kinds of customer service from selling to company advertising. I also do writing from articles especially children write ups. I am creative and I use my skills depending on the work that I am given.Customer service representatives I can use Helpshift analytics to understand their performance and improve as a team. They are able to work out of a unified workspace for all tickets (email, web, and in-app), and benefit from AI-powered suggested responses. Helpshift makes communication seamless, so that representatives can focus their energy on finding solutions to complex problems.Customer service representatives help businesses develop strong relationships with their clients and customers. Representatives answer customer questions, help resolve problems, process refunds and make suggestions regarding the purchase of additional products and services. Customer service representative positions typically do not require a college degree, but may involve a period of on-the-job training. I have the below skills 2. Mirror a customer's’ language and tone 3. Listen first, then validate the problem 4. Acknowledge the customer 5. Summarize your help You’ve got to listen to a customer's problems in order to repeat information to them with supportive language, and do so in way that summarizes the help that you’re providing them. Being able to adequately communicate all that you’re doing to help is a top job skill for customer service agents. 6. Make a template your own (with a personal spin) It’s okay to use your own voice and

About

$5/hr Ongoing

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I provide all kinds of customer service from selling to company advertising. I also do writing from articles especially children write ups. I am creative and I use my skills depending on the work that I am given.Customer service representatives I can use Helpshift analytics to understand their performance and improve as a team. They are able to work out of a unified workspace for all tickets (email, web, and in-app), and benefit from AI-powered suggested responses. Helpshift makes communication seamless, so that representatives can focus their energy on finding solutions to complex problems.Customer service representatives help businesses develop strong relationships with their clients and customers. Representatives answer customer questions, help resolve problems, process refunds and make suggestions regarding the purchase of additional products and services. Customer service representative positions typically do not require a college degree, but may involve a period of on-the-job training. I have the below skills 2. Mirror a customer's’ language and tone 3. Listen first, then validate the problem 4. Acknowledge the customer 5. Summarize your help You’ve got to listen to a customer's problems in order to repeat information to them with supportive language, and do so in way that summarizes the help that you’re providing them. Being able to adequately communicate all that you’re doing to help is a top job skill for customer service agents. 6. Make a template your own (with a personal spin) It’s okay to use your own voice and

Skills & Expertise

AnalyticsArticle WritingCollege Education PlanningCopy and PasteCreativeCustomer ServiceEnergy ManagementHelp DeskHumanitiesLanguage TranslationPerformance EngineeringProcess DesignPurchasing ManagementRelationship ManagementSalesSkillSoftware DevelopmentWriting

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