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Administrative & Secretarial Customer Service & Account Management

customer service and data entry

$10/hr Starting at $30

  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints and issues in a timely and efficient manner
  • Providing information about products and services
  • Data Entry,
  • Recording customer interactions and transactions
  • Updating customer information in databases
  • Maintaining a high level of knowledge about company products, policies and procedures
  • Making suggestions to improve the customer experience

About

$10/hr Ongoing

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  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints and issues in a timely and efficient manner
  • Providing information about products and services
  • Data Entry,
  • Recording customer interactions and transactions
  • Updating customer information in databases
  • Maintaining a high level of knowledge about company products, policies and procedures
  • Making suggestions to improve the customer experience

Skills & Expertise

Customer Experience ManagementCustomer ServiceData EntryPhone SupportZendesk

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