I have 7 years of experience in both Customer Service and Sales handling both US and Australian based clients in a large call center in the Philippines. Throughout my experience, I have learned to interact and communicate well with customers through active listening, empathy, and providing right solution which I believe are essential in providing good customer service. I can provide phone, email, and chat support. I am also open in doing Administrative Task as a VA either part time or full time for either US or Australian clients. I am well skilled in data entry, email management, scheduling, MS Office application such as MS Word, Excel, PowerPoint and Outlook. I am very keen to details, well organized, fast learner and can certainly work with minimal supervision.