I am a dedicated Customer Service and Support Specialist with hands on experience in handling customer inquiries, ticketing systems, live chat, and administrative support for both e-commerce and tech based companies.
With a strong communication style, problem-solving mindset, and a service oriented attitude, I can help businesses build positive customer experience and maintain high satisfaction levels.
What I Can Do for You, I provide reliable end-to-end customer support services, including:
✔️ Responding to inquiries via chat, email, or WhatsApp
✔️ Managing ticketing systems (Jira, Kokatto, adnd support platforms)
✔️ Data entry & admin tasks related to customer support
✔️ Follow-up support and case escalation
✔️ Order processing and tracking
✔️ Polite, empathetic, and professional communication
Why Work With Me?
✨ Experienced in B2B and e-commerce support
✨ Fast learner & able to follow SOP clearly
✨ Skilled in multilingual communication (English & Indonesian)
✨ Consistent with daily targets and deadlines
✨ Accurate documentation & reporting
✨ Friendly, patient, and customer-focused
Whether you need ongoing support or short term assistance, I’m ready to help provide a smooth and positive customer experience for your business. Let’s work together and give your customers the experience they deserve!