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Administrative & Secretarial

Customer Service Consulting

$60/hr Starting at $300

I have extensive experience building, managing and consulting with Customer Service and Account Management teams, both for local and international customer bcoverage. Customer satisfaction is the key to a successful and healthy business, so keeping a strong focus on customer excellence is vital. Whether you are building a new team, reviewing your existing team and processes or looking to improve your customer service, we have the right experience and skills to help. Contact me to talk through your vision and how I can work with you and your team to take your service and therefore your returns to the next level.

About

$60/hr Ongoing

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I have extensive experience building, managing and consulting with Customer Service and Account Management teams, both for local and international customer bcoverage. Customer satisfaction is the key to a successful and healthy business, so keeping a strong focus on customer excellence is vital. Whether you are building a new team, reviewing your existing team and processes or looking to improve your customer service, we have the right experience and skills to help. Contact me to talk through your vision and how I can work with you and your team to take your service and therefore your returns to the next level.

Skills & Expertise

Account ManagementConsultantConsultingCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer SupportHelpdeskInternationalManagementProcess DesignReviewsSkillTeam BuildingTeam Management

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