1. As a customer service representative I have good interpersonal and communication skills, as well as strong phone, computer, and data entry skills. 2. Inputting customer and account data from source documents within time limits. 3. Compiling, verifying accuracy and sorting information to prepare source data for computer entry. 4. Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output. 5. Research and obtain further information for incomplete documents. 6. Apply data program techniques and procedures. 7. Generate reports, store completed work in designated locations and perform backup operations. 8. Scan documents and print files, when needed. 9. Respond to queries for information and access relevant files. 10. Ensure proper use of office equipment and address any malfunctions. 11. Crawling and indexing the billions of documents, pages, files, news, videos, and media on the World Wide Web. 12. Providing answers to user queries, most frequently through lists of relevant pages that they've retrieved and ranked for relevancy.