I am an Ecommerce supervisor at ATA Bakery solution, Lahore, Pakistan. Before this I was at Mindbridge BPO and at telecom companies In customer service department, I have more than 6 years of experience in customer service, call center, and online sales. This tremendous experience has allowed me to develop skill set which is necessary to successfully execute the above-mentioned role. Besides conducting professional market research and providing beneficial support and assistance to customers, I also excel at: Collecting and analyzing feedback and working on the improvement of customer satisfaction with provided services. Resolving any problematic issues and maintaining relevant documents and records. Managing multiple office activities and executing other tasks as assigned.