I'm a well experience Customer Service Specialist and Technical Support working in a BPO company for the past 4 years I was able to understand what is Customer and Customer Service not just doing what is ask you to do but you need to have the passion and willingness to do it even id it's out of your scope by meeting customers needs and expectation. Proficient in Microsoft office, word, Power point and Microsoft excel, Outstanding Interpersonal skills, Excellent in Customer service and Sales, Fluent in English (written, speak, read) Analytical and good in planning, Problem Solving, With positive work attitude, trainable and can easily adjust ,Productive can achieve professional satisfaction through hard work.