I help Small Business Owners and Solopreneurs create, streamline and maintain a WOW Customer Experience through quality customer service.
This service is solely focused on meeting and exceeding your customer's unique needs. I'll focus on your buyer's journey and make certain that your audience feels informed and held throughout the experience.
Other areas of focus will be with customer retention, which ultimately begins before the sale and continues throughout the entire customer experience.
Other duties include client issue resolution, customer advocacy, direct customer service and support, dispute resoultion, helpdesk management, order processing, returns processing, customer issue resolution and more.
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