I am enthusiastic, reliable and hardworking individual who has over 20 years of professional work experience with and above average quality of service to various industries, such as Manufacturing production Management, Data conversion and transfer, Construction project management, Paralegal services and 6 month call center work. I am skilled in communicating with clients over the phone and email. I have experience with live chat support, and I am expert in active listening to client concerns. I am eager to learn to use any new tools to get the job done well. I am well versed on the English language and a workhorse in terms of customer satisfaction. Leadership and discipline are few of my traits, I am also self reliant, very keen on details, a great team player, and can easily find ways to motivate myself and my co workers. I look forward to working with you in providing excellent customer service, and anything else you may need help with