Energetic and motivated professional customer service representative with extensive knowledge in delivering world class customer service. Experienced in telesales and telemarketing, and also providing in person customer service. Knowledge in dealing with complaints and solving problems . Familiar with principles and processes of customer service needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Fluent in English and also conversational Spanish. Highly skilled in responding to customers. Efficiently work independently as well as collaboratively.