My name is Gloria Altamirano, I am a freelancer from Nicaragua who loves what she does. I specialize in delivering excellent Customer Service. I have over 7 years of experience in sales and customer service. Goal oriented and excellent time management skills. Excellent phone etiquette. I have worked for well known companies like peoplemeet.com and Sprint. I have experience working in all aspects of Customer Service: email, chat and phone, and have experience working with many systems and softwares.