I have 3 years of experience as Customer Service in various call center companies. I assist customers on checking the status of their order, process refund/exchange and product inquiry via phone call and email. I was also able to assist customer's inquiry via Shopee and Lazada chat
TOOLS USED: 
- Slack 
- Zoom 
- MS Office
 - Zendesk 
- Google Spreadsheet 
- Shopify