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Sales & Marketing Call Centers / Telemarketing

Customer Service Representative

$15/hr Starting at $25

  • Placing orders for customers
  • Processing payments for orders
  • Assisting customers in managing online accounts and product subscriptions over the phone via chat and -  email 
  • Answering customer inquiries and providing recommendations about products and product usage 
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. 
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. 
  • Asked open-ended questions to determine which products or services would be best fit for customer's needs. 
  • Documented all customer information accurately in computer system, providing dated notes for future reference. 
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Adding Satellite Radio Service on customers vehicle and satellite radio 
  • Assisting customers in managing online accounts and service subscriptions 
  • Processing basic troubleshooting for customer's service subscription Processing monthly due payments  

About

$15/hr Ongoing

Download Resume

  • Placing orders for customers
  • Processing payments for orders
  • Assisting customers in managing online accounts and product subscriptions over the phone via chat and -  email 
  • Answering customer inquiries and providing recommendations about products and product usage 
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. 
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. 
  • Asked open-ended questions to determine which products or services would be best fit for customer's needs. 
  • Documented all customer information accurately in computer system, providing dated notes for future reference. 
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Adding Satellite Radio Service on customers vehicle and satellite radio 
  • Assisting customers in managing online accounts and service subscriptions 
  • Processing basic troubleshooting for customer's service subscription Processing monthly due payments  

Skills & Expertise

Call CenterChat SupportCustomer ServicePhone SupportTroubleshooting

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