I have over 9 years of experience in the BPO industry, handling a wide range of international accounts across Financial Services, Healthcare, Telecommunications, E-Commerce, and B2B platforms. Throughout my career, I have developed strong expertise in customer service, technical support, account management, and problem resolution. I am highly adaptable, able to quickly learn processes and systems, and consistently deliver excellent results under pressure. My background has strengthened my communication skills, attention to detail, and ability to build strong client relationships. I take pride in being dedicated, hardworking, and results-driven, always striving to exceed performance metrics and contribute to team success.