I am a multi-skilled, reliable customer service representative. I am also a quick learner who can absorb new ideas and I can communicate clearly and effectively with people from all social and professional backgrounds. I am flexible in the ability to adapt to challenges when they arise and at the same time remaining aware of professional roles and boundaries. I am comfortable with working in a team and I always try to combine my ability to work with different people with the goals of my client. I am of course a native German and I hold a B.A. in the German language and I have traveled to the UK on multiple occasions. I’ve worked with diverse customer relationship management software before and I am knowledgeable on almost any software related subject.