Hello, My name is Gabriel Garcia and I am from Granada, Nicaragua. I studied Business Administration and I had been working in the Customer relations, lead generation, and sales department for more than 8 Years.I consider that I have the required for the job because I was working for the biggest companies in different departments that gave me all the experience to provide great Customer service, Follow-ups leads, Close sales, and generate leads working in different AD platforms to develop the clientele of the company that I am providing services.

I speak English and Spanish, can work under pressure, I have skills that can guaranty that I can be a great fit for your company such as Personal skills, teamwork, Responsibility, and passion, I was working with different CRMs, Microsoft offices, and many software for creat leads, calendars, and marketing platforms.

Work Experience:

Customer service Representative – BPO IndustryTechnical Support – BPO IndustryOperation Manager – Hospitality IndustrySales agent Senior – Credit Repair IndustryLead Generator – Healthcare Industry

Tech Skills:

CRM Suites.Word.Google Doc.Microsoft.Office.Project Management Software.VoIP Systems.Softphone.Amazon Connect.

English Proficiency:

I’d rate my English skills as follows:– Speaking: 4/ 5 – I can talk and have a conversation– Writing: 4 / 5 – I have all the experience to send emails and have conversations with someone by chat or email– Translating (to/from Spanish): 4 / 5 – Advanced, but not an expert.

My English Test Scores:– EF SET Certificate English Test (50 min) Score: 76/100 (C2 Level) Proficient

Additional Skills:

Public RelationsCRM & BookkeepingCustomer SupportDigital Marketing (General)E-mail Marketing & Automation (General)General Administrative ExperienceMarketing SupportSales