Customer Service

Customer Support: Providing assistance and support to customers through various channels, such as phone calls, mail , online chat, and social media.

Problem Resolution: Helping customers resolve issues or concerns related to products or services by offering effective and prompt solutions.

Handling Complaints: Managing customer complaints professionally, ensuring that appropriate actions are taken to resolve any dissatisfaction.

Advising: Providing information and advice to customers about products and services, helping them make informed decisions.

Follow-up: Following up on customer requests and issues to ensure they have been resolved satisfactorily.

Data Recording: Keeping accurate records of customer interactions, including details of inquiries, complaints, and resolutions.