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Administrative & Secretarial Customer Service & Account Management

Customer Service

$10/hr Starting at $30

I have a strong background in customer service, with a focus on clear communication, patience, and professionalism. I am experienced in managing customer inquiries across multiple channels, resolving concerns in a timely and empathetic manner, and building positive relationships that encourage trust and loyalty. I understand the importance of listening carefully, asking the right questions, and providing solutions that meet customer needs while supporting business goals. Whether working independently or as part of a team, I stay organized, adaptable, and committed to creating a smooth and supportive customer experience. My goal is to represent your brand with excellence and ensure every interaction leaves customers feeling valued and heard.

About

$10/hr Ongoing

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I have a strong background in customer service, with a focus on clear communication, patience, and professionalism. I am experienced in managing customer inquiries across multiple channels, resolving concerns in a timely and empathetic manner, and building positive relationships that encourage trust and loyalty. I understand the importance of listening carefully, asking the right questions, and providing solutions that meet customer needs while supporting business goals. Whether working independently or as part of a team, I stay organized, adaptable, and committed to creating a smooth and supportive customer experience. My goal is to represent your brand with excellence and ensure every interaction leaves customers feeling valued and heard.

Skills & Expertise

Account ManagementClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceFreshdeskOntraportOrder ProcessingSalesforceTelephone SupportZendesk

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