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Administrative & Secretarial Customer Service & Account Management

Customer Service/Support Representative

$5/hr Starting at $25

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I am an experienced and proactive professional with expertise in virtual assistance and customer support with over 4 years of experience and specialized in providing the best support services to C-level Executives in the real estate, Ecommerce, and fashion niches so that they can focus more on the crucial aspects of the business that requires their total attention and expertise. Having gathered a wealth of experience through extensive learning, and research, I am versatile in business administration and customer support with the appropriate technical software such as Calendly, Google Suite, Microsoft Suite, Zendesk, and others, you can be assured I will promptly & effectively cover all your administrative responsibilities, provide top-notch customer support services, attend to your personal needs, and increase your productivity without supervision.


In my previous employment, I ensured the Executive's schedule is up to date by scheduling meetings, and appointments, responding to emails and carrying out web research, and social media management which increased the Executive's productivity by 70%. My exceptional services were rewarded with a commendation note from the executive as being a high-performing professional.⭐⭐⭐⭐⭐


💎 My area of specialties include but are not limited to the following:

✔ Executive Support

✔ Administrative Support

✔ Cold & Warm Calling ( I can do over 500 calls per week)

✔ Inbound & Outbound Correspondence (via Phone Call, E-Mail & Live Chat)

✔ Social Media Marketing & Management

✔ Data Mining, Entry & Management for prospects and existing properties owners

✔ Calendar Management (using Google Calendar & Calendly)

✔ Airbnb Co-host

✔ Travel Itinerary

✔ Appointment Scheduling

✔ E-Commerce Support

✔ Lead Generation

✔ Telemarketing

✔ Email Marketing & Management

✔ Bookkeeping

✔ Web Research

✔ Market Research

✔ Every other personal & mundane task as assigned


💎 My proficiency and skills include the following:

🌟 Over 4 years of experience as an executive assistant.

🌟 Exceptional oral & written communication skills

🌟 Excellent time management skills

🌟 Strong organizational skills

🌟 Excellent project management skills

🌟 Ability to work effectively with no supervision

🌟 Experience with word processing software & spreadsheets

🌟 Confidentiality & discretion

🌟 Reliable & Self-motivated

🌟 Strong work ethic & can work under pressure with no supervision


📌 I am conversant with the tools which include Calendly, Hootsuite, Buffer, Zendesk, Salesforce, Zoom, Skype, Mojo Dialer, Slack, Google Workspace, MS Office, Canva, and many others I can learn within a little time frame to ensure I provide you with the best support ever.


Wearing all the hats as an executive will wear you out, making you end the day less productive!


𝐇𝐢𝐫𝐞 𝐦𝐞 𝐧𝐨𝐰 and you will have no more reason to worry over administrative responsibilities as I will spare no effort in supporting you, your business, and your customers while working within policy, procedures, and standard processes, to ensureYummy filled donuts 🤤😋🍩🍩🩷 you have a healthy work-life balance.

About

$5/hr Ongoing

Download Resume

Thank you for viewing my profile 👏


I am an experienced and proactive professional with expertise in virtual assistance and customer support with over 4 years of experience and specialized in providing the best support services to C-level Executives in the real estate, Ecommerce, and fashion niches so that they can focus more on the crucial aspects of the business that requires their total attention and expertise. Having gathered a wealth of experience through extensive learning, and research, I am versatile in business administration and customer support with the appropriate technical software such as Calendly, Google Suite, Microsoft Suite, Zendesk, and others, you can be assured I will promptly & effectively cover all your administrative responsibilities, provide top-notch customer support services, attend to your personal needs, and increase your productivity without supervision.


In my previous employment, I ensured the Executive's schedule is up to date by scheduling meetings, and appointments, responding to emails and carrying out web research, and social media management which increased the Executive's productivity by 70%. My exceptional services were rewarded with a commendation note from the executive as being a high-performing professional.⭐⭐⭐⭐⭐


💎 My area of specialties include but are not limited to the following:

✔ Executive Support

✔ Administrative Support

✔ Cold & Warm Calling ( I can do over 500 calls per week)

✔ Inbound & Outbound Correspondence (via Phone Call, E-Mail & Live Chat)

✔ Social Media Marketing & Management

✔ Data Mining, Entry & Management for prospects and existing properties owners

✔ Calendar Management (using Google Calendar & Calendly)

✔ Airbnb Co-host

✔ Travel Itinerary

✔ Appointment Scheduling

✔ E-Commerce Support

✔ Lead Generation

✔ Telemarketing

✔ Email Marketing & Management

✔ Bookkeeping

✔ Web Research

✔ Market Research

✔ Every other personal & mundane task as assigned


💎 My proficiency and skills include the following:

🌟 Over 4 years of experience as an executive assistant.

🌟 Exceptional oral & written communication skills

🌟 Excellent time management skills

🌟 Strong organizational skills

🌟 Excellent project management skills

🌟 Ability to work effectively with no supervision

🌟 Experience with word processing software & spreadsheets

🌟 Confidentiality & discretion

🌟 Reliable & Self-motivated

🌟 Strong work ethic & can work under pressure with no supervision


📌 I am conversant with the tools which include Calendly, Hootsuite, Buffer, Zendesk, Salesforce, Zoom, Skype, Mojo Dialer, Slack, Google Workspace, MS Office, Canva, and many others I can learn within a little time frame to ensure I provide you with the best support ever.


Wearing all the hats as an executive will wear you out, making you end the day less productive!


𝐇𝐢𝐫𝐞 𝐦𝐞 𝐧𝐨𝐰 and you will have no more reason to worry over administrative responsibilities as I will spare no effort in supporting you, your business, and your customers while working within policy, procedures, and standard processes, to ensureYummy filled donuts 🤤😋🍩🍩🩷 you have a healthy work-life balance.

Skills & Expertise

Account ManagementClient AdministrationClient Issue ResolutionCustomer ServiceFreshdeskOrder ProcessingTelephone SupportZendesk

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