I provide top-tier customer support services, ensuring smooth interactions, issue resolution, and a positive experience for customers. My expertise covers handling customer inquiries, managing tickets, resolving escalations, and optimizing support processes to improve overall service efficiency.
Customer Support Services:
✔ Handling inquiries, troubleshooting issues, and ensuring customer satisfaction
✔ Managing ticketing systems and CRM platforms (Zendesk, Freshdesk, Helpdesk, etc.)
✔ Providing real-time support via chat and helpdesk tools
✔ Conflict resolution and complaint management to maintain brand reputation
Administrative Support Services:
✔ Organizing schedules, tasks, and workflows for efficient operations
✔ Data entry, documentation, and report management
✔ Assisting in process optimization to enhance productivity
I offer dedicated support as an individual freelancer, adaptable to both short-term and long-term commitments. Whether you need flexible part-time support or a dedicated customer service resource, I am ready to assist.
Let’s connect and discuss how I can contribute to your business success!