Looking for the perfect expert for your project? Shoot me an email so we can start a conversation about it. No worries, it's no obligation and the goal is to find out if we're a good fit to work with each other. We're a good fit, you can look forward to getting amazing results and great customer experience and make the most of what you pay for. Sound good? To get the conversation started, just hit the green "Hire Me" button on the top right corner of this page. My skills and abilities: Why should you choose me? • I’ve spent a year and a half doing research about freelancing online – from news updates, magazines, video tutorials, social media channels to the actual freelance platforms. • I’m a highly motivated, goals and results oriented, hardworking individual with 3 years of customer service experience giving professional, efficient and high quality service to various BPO and KPO companies that support U.S. and Australian clients. Through this I’ve gained the knowledge and ability to take care of every customer’s inquiries and/or concerns related to my interests – electronic devices, application stores (both iOS and Android), telecommunications carriers, ridesharing platforms, travel and tours. I may not have any experience in doing freelance jobs at home yet but rest assured that I’m highly trainable. • Learning new things, communication, helping people and completing tasks with quality and in a timely manner are my passion and I firmly believe in fully comprehending customers’ needs in order to achieve customer satisfaction. Throughout the years of my career I have managed to hone the skills that are close to my personality and that I consider essential to quality and excellent customer service such as patience, attentiveness, clarity, resourcefulness, time management, empathy, calmness, promptitude, persuasiveness and reliability. I have a flexible approach when working in a team, but can steer the ship alone if needed be. • And the most important thing: I raise my employer’s business to the next level with high intention, sincere effort, intelligent direction and skillful execution.