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Customer Support Executive

$8/hr Starting at $35

Hello,

I can provide businesses with a unique customer support role in their organization. I have 4+ years of experience as a customer support executive, mainly in the Fintech sector ( iCard & Paysafe) though I'm always eager to learn and not afraid to jump between different areas of work. During my professional experience, I provided Customer Support in a variety of channels such as:

- Phone

- E-mail and Chat handling

- Social media maintenance

 - WhatsApp, Twitter, Slack e.g

I have worked and have experience with Zendesk, SalesForce, InfoServ.

I am a very open-minded, ambitious and most importantly proactive type of person. Wonderful team player and managing to prioritize and time handle various projects/tasks till the end date



About

$8/hr Ongoing

Download Resume

Hello,

I can provide businesses with a unique customer support role in their organization. I have 4+ years of experience as a customer support executive, mainly in the Fintech sector ( iCard & Paysafe) though I'm always eager to learn and not afraid to jump between different areas of work. During my professional experience, I provided Customer Support in a variety of channels such as:

- Phone

- E-mail and Chat handling

- Social media maintenance

 - WhatsApp, Twitter, Slack e.g

I have worked and have experience with Zendesk, SalesForce, InfoServ.

I am a very open-minded, ambitious and most importantly proactive type of person. Wonderful team player and managing to prioritize and time handle various projects/tasks till the end date

Skills & Expertise

Chat SupportCustomer AcquisitionCustomer ExperienceCustomer RetentionCustomer ServiceEmail ServicesFintechMultitaskingProactiveSalesforceSoft SkillsTeam PlayerTime ManagementZendesk

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