Hello, I am CUSTOMER ENGAGEMENT SPECIALIST PROFESSIONAL. Creativity in developing programs and methods for engaging an audience toward the success of a goal Relationship-building skills with business leaders, the community, and the target audience of employees, clients, or others Organizing, including the ability to manage multiple projects and tasks simultaneously Empathy, using skills that allow the Engagement Specialist to determine what is most important to their target audience, and then working to deliver on an organizational promise Engaging, having a natural like of people, a knack for leading, and sales skills that help engage others in goals