I help growing businesses provide reliable, professional customer support so owners can focus on scaling instead of answering tickets. I have hands-on experience handling email and chat support, order processing, refunds, customer concerns, and administrative tasks in fast-paced environments. I’m comfortable working with ticket-based systems, internal tools, and documented processes to ensure customers receive accurate and timely responses. What I can help you with: • Email & chat customer support • Order tracking, cancellations, refunds & exchanges • Handling customer complaints with professionalism and empathy • CRM and ticketing systems (quick to adapt to new tools) • Admin and operations support • Data entry, documentation, and task organization I’m detail-oriented, calm under pressure, and easy to work with. I follow instructions carefully, communicate clearly, and take feedback seriously to continuously improve performance. If you’re looking for a reliable Customer Support VA who can represent your brand professionally and reduce your workload, I’d be happy to help.