I help growing businesses provide reliable, professional customer support so owners can focus on scaling instead of answering tickets.
I have hands-on experience handling email and chat support, order processing, refunds, customer concerns, and administrative tasks in fast-paced environments. I’m comfortable working with ticket-based systems, internal tools, and documented processes to ensure customers receive accurate and timely responses.
What I can help you with:
• Ticket & chat customer support
• Order tracking, cancellations, refunds & exchanges
• Handling customer complaints with professionalism and empathy
• CRM and ticketing systems (quick to adapt to new tools)
• Admin and operations support
• Data entry, documentation, and task organization
I’m detail-oriented, calm under pressure, and easy to work with. I follow instructions carefully, communicate clearly, and take feedback seriously to continuously improve performance.
If you’re looking for a reliable Customer Support VA who can represent your brand professionally and reduce your workload, I’d be happy to help.