Customer Support/ Virtual Assistant Task

Virtual Assistant | 7+ Years Experience | Airbnb | Customer Support | Admin Tasks

Hi! I’m Mae — a reliable and experienced Virtual Assistant with over 7 years of working remotely with clients from different industries. I specialize in admin support, customer service, and property management (with a focus on Airbnb rentals).

Here’s what I can help you with:

🔹 Property Management (Airbnb, Rentals)

• Guest communication and coordination

• Scheduling cleanings and maintenance

• Using tools like Airbnb, Hemlane, and Google Calendar

🔹 Customer Support

• Handling emails, calls, and live chat

• Responding to inquiries and resolving concerns

• Providing friendly and professional service

🔹 Admin Support

• Inbox and calendar management

• Data entry, research, and document formatting

• Invoicing, reporting, and order processing (Shopify, Shiptstation)

🔹 Basic Design Tasks

• Creating flyers or social media layouts using Canva

• Simple visual materials for business needs

I’m organized, flexible, and can work with minimal supervision. I take my tasks seriously and always aim to deliver quality results on time. I’m comfortable using tools like Google Workspace, Microsoft Office, Trello, and Slack.

Whether you need help managing daily operations, communicating with customers or guests, or just keeping your business organized, I’m here to help. I enjoy long-term work, but I’m also open to short projects.