I have ~4 years of experience in customer service.

• Oversaw project timelines and financial resources, ensuring on-time project completion and exceeding client expectations.   

• Maintained precise project documentation and facilitated transparent communication with clients and stakeholders, ensuring           their needs and concerns were addressed effectively

• Implemented rigorous quality control protocols to ensure adherence to industry standards and regulatory requirements.   

• Oversaw all aspects of store operations, including sales, inventory management, staff training, and customer service.   

• Maintained accurate inventory records, conducted regular audits, and implemented efficient replenishment processes to ensure product availability.

• Demonstrated exceptional customer service skills, resolving customer complaints and inquiries in a timely and professional manner.