IT engineer from 1st Jan 1995 till June 2007 – An all round approach in installtion, implementation and support of desktops, workstations and servers Call Centers – worked with two call centers spanning over 2 years, skills harnessed, customer handling both voice and emai, voice process Xbox UK. Contractual Job as Dispatch officer from December 2013 till September 2018 – handled trucking business of private organization, an all round task of operations, coordination with CEO, back office management and accurate entries, customer support, booking loads with esteemed vendors like JB Hunt, CSX, Schneider Transport, HUB transport, within 200 miles radius, keeping in mind the time and distance management of a team of 11 drivers to deliver loads within time frame agreed and meeting the quality parameters. Major achievement rose from a team of three drivers to a team of eleven within a year and provided consistent quality service. Hobbies and interest – Stamps and coin collection, continual spiritual progress, knowledge sharing, gathering knowledge using the internet.