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? Providing customer service and understanding the needs of the customer
? Submitted requests to the proper department to prevent re-occurring issues and
recommend improvements in the process and procedure
? Responded to 50-60 inbound calls per day in high call volume environment
? Responded to and handled customer complaints and inquiries in a timely manner
? Maintained a polite and professional telephone manner

Skills & Expertise

Admin AssistantAdmin SupportChat SupportCustomer ResearchCustomer ServiceLiveChatOnline AssistantPhone Support

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