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Customer Support

Are you a growing business looking to scale-up but don't have the man-power to do so just yet? You're in luck because I'm just the right person for the job! I have 2 years of experience working as a customer support agent using several helpdesks including Zendesk, Jira, Intercom, and Agorapulse. I have consistently maintained a CSAT score of 90% and a solve rate of 20 tickets per hour. For $7 an hour, I offer the following services: -Order processing and management -Processing returns and refunds -Providing product information -Social media management -Escalating issues for assessment -Providing daily performance reports If you want your money's worth, please don't hesitate to reach out :) Looking forward to working with you! Cheers!

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$7/hr Ongoing

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Are you a growing business looking to scale-up but don't have the man-power to do so just yet? You're in luck because I'm just the right person for the job! I have 2 years of experience working as a customer support agent using several helpdesks including Zendesk, Jira, Intercom, and Agorapulse. I have consistently maintained a CSAT score of 90% and a solve rate of 20 tickets per hour. For $7 an hour, I offer the following services: -Order processing and management -Processing returns and refunds -Providing product information -Social media management -Escalating issues for assessment -Providing daily performance reports If you want your money's worth, please don't hesitate to reach out :) Looking forward to working with you! Cheers!

Skills & Expertise

CRMCustomer SatisfactionCustomer ServiceCustomer Service ManagementZendesk

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