Detail-oriented and dependable professional with over 7 years of experience in credentialing, customer service, and administrative support within the healthcare industry. Skilled in reviewing and processing high volumes of critical and confidential medical documents, ensuring accuracy, compliance, and timely delivery.
Experienced in handling both inbound and outbound calls, assisting representatives with hospital access, and resolving documentation issues efficiently. Known for strong organizational skills, excellent communication, and a commitment to quality service and data integrity.
Background in nursing further enhances my understanding of healthcare processes and the importance of secure, accurate credential management.