I’ve worked as Technical/Customer Service Specialist, Service Analyst with 4-5 years of experience providing phone, e-mail and chat support for customers across the United States/Canada/United Kingdom working for Convergys, Teletech and Accenture. I have provided support for Phone, Internet and TV connection, Computer/Laptop’s general hardware and software. I have done Sales as well for the above mentioned. I am also good with Data Entry, being that I have excellent word and spreadsheet knowledge and know my way around typing.