Experienced technical and functional consultant, comfortable with advanced configuration, sprint coordination, business analysis, and user training.
With hands-on experience delivering CRM projects for French, Belgian, and Luxembourg clients, I offer mix of technical expertise (JavaScript, C#, Power Automate) and functional consulting (Sales, Service, Customer Insights, UAT).
✅ Expertise :
Functional & technical analysis of CRM requirements
Customization and automation (BPF, plugins, workflows, JS, Power Platform)
Integration with other systems (SharePoint, custom portals, AI modules)
Documentation (SFG/SFDT, MCD, SOP, Release Notes)
User training and capacity building (remote & international)
I’ve worked with offshore teams (Africa, France, Morocco, Senegal) and ensured on-time delivery through Agile & DevOps-based collaboration.
Available immediately for remote freelance assignments involving Dynamics 365 and Power Platform, or project management.