A customer focused professional who possesses a strong sense of urgency with regard to client satisfaction. Maria has superb interpersonal and communication skills, coupled with excellent relationship building capabilities and excellent negotiating abilities. She is someone who has a track record of creating a work culture that rewards teamwork and cooperation. As an experienced manager and working entirely for customer service for the Tourism and Hospitality Industry for more than 13 years, she fully understands the importance of appearance and behavior in creating a positive impression in any face to face role; this is why she works hard at appearing professional, well dressed and well spoken. She is well versed in all the Microsoft Office suite applications. Furthermore, she can learn new applications quickly and efficiently. She can support team goals along with finishing her assigned tasks which makes her a perfect fit for a multi-tasking environment such as yours. This summary, as well as her resume, cannot adequately communicate her qualifications in-depth; She looks forward to meeting with you to discuss why she would be an asset to your institution. Available to schedule an interview at your earliest convenience by phone or email.