Fatime Yusuf Contact: +254729433172 Email Address: fatimeyusuf2@gmail.com Career Summary • Scientific research data analysis using various computer software packages presentation and report writing. • Proficient in maintaining the computer system and existing software. • Efficient in working at fast pace environment and excellent organizational and interpersonal organization. • General IT support in an organization Personal Qualities • Unmatchable communication skills in both verbal and written form. • Detail oriented and strong interpersonal skills. • Good Conceptual, Analytical and Logical skills. • Ability to work individually as well as in group environment. • Ability to work under minimal supervision. Technical Knowledge • General IT support to users in an organization • Excellent in MS Office (MS Word, MS Excel, MS PowerPoint). • Configuration of LAN and WAN environment. • Computer system maintenance hardware, software and accessories, and report writing on machine troubleshooting. Key Abilities • Design and develop the cost effective and well equipped plan. • Design program for various purposes. • Suggest innovative ideas to enhance the working of existing software. • Finding the problems and suggest the best possible solution. • Presenting the model in front of seniors and elaborate it. • Perform various duties as assigned. Education • Bachelor of Science Computer Science from Africa Nazarene University • Secondary Education (KCSE) from Mama Wa Shime Secondary School • Primary Education (KCPE) from Marben Academy Mombasa Internship • Worked as an Intern at KEFRI (Kenya Fisheries Research Institute, Mombasa) From April 2016 – July 2016 • Duties; General Computer maintenance, network configuration on a LAN and WAN environment, Software installation, troubleshooting computer errors and solving them. Employers • Working as Computer Operator/Front office Administrator in A.D DESIGNS ARCHITECTS from November 2016 to date. Duties - Receive, assist and direct guests, workers, visitors and the general public - Answer all incoming calls and handle caller’s inquiries - Provide office support services so as to ensure efficiency - Respond to guest and public inquiries - Receive, direct and pass on telephone messages to appropriate recipient - Direct employees, guests and general public to the right staff member - Maintain a sufficient record of office supplies - Provide word-processing and clerical support - Responding to mails - Maintain the common filing system and file all letters - Coordinate and maintain of office supplies - Installation and management of software - Network management - Troubleshooting of computers Academia Bachelor of Science Computer Science at Africa Nazarene University Personal Details Date of Birth: 30/08/1992 Address: P.O. Box 97577-80112 Language: English, Swahili Referees SAMUEL NGETE HEAD OF IT DEPERTMENT KMFRI P.O BOX 81651 MOMBASA, KENYA. MOBILE: +254722877299 RUTH NYA