Great Communication skills in all levels. Customer service, Customer retention and Consumer experience. Commitment and Confidentiality.Exceptional Email handling Stickler to Accuracy Time Conscious Am highly skilled in listening and responding to customers’ needs and concerns on telephone,email, short codes and Short message services I have demonstrated ability to provide information regarding products and services,effective capability of handling returns and managing complaints.Am also able to record details of customer contacts and follow-up actions takenI have comprehensive knowledge of identifying and evaluating customer needs and providing appropriate solutions and responses therefore building successful relationships with clients and management