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Digital Marketing

Over 10 years’ experience in Business and Technology Consulting across diverse technology projects with large and complex enterprise level implementations. Have cross industry experience and worked across clients in various geographic regions such as APAC and North America. The solution technology expertise in across industries which includes Digital Marketing and Media, CRM and Loyalty Marketing, Personal Banking, Government, Retail, Telecommunications and Freight Railways.

Prepared and presented project management plans, project scopes, budgets, estimates, proposals, schedules, risk reports, functional and technical requirement documents, progress reports, performance metrics to customers.

Extensive experience in working with customers to define requirements and design needs, authoring functional and non-functional requirements, developing business processes and facilitating requirements workshops.

Led teams across broad business process and technical disciplines. Managed teams working in Agile Software development

Full project lifecycle implementation experience in scoping, designing, developing, deploying, and supporting enterprise scale business applications, SaaS, Web Applications, Web Portals using Agile, Waterfall and Iterative development methodologies

Skills & Expertise

Agile DevelopmentCRMDesign ProcessDigitalFacilitatingLoyalty ProgramManagementMarketingRequirements AnalysisSalesforce Marketing CloudSoftware Development

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