EA to VP at Capgemine, Call center Executive (hotel/ telecom/ banks), administration. • More than 5 Years of Experience in BPO and IT Industry. • Coordinating and scheduling Interviews. • Planning and arranging Travel Logistics Handling Reservation Calls for Taj Group Of Hotels (76hotels worldwide). Both International & National Calls (Inbound). As well as handling emails confirming reservations as per guest requirements follow-ups and resolving complaints.