I help eCommerce, financial services, software and telecommmunication businesses, B2B companies, and online brands streamline operations, manage Shopify stores, and generate qualified leads — so you can focus on growing your business.
With 9+ years of experience working with clients in the US, UK, and Australia—and 5,000+ successful hours on Upwork—I am now bringing my expertise to Guru.com to deliver the same high-quality results.
I specialize in:
🛠️ Admin & Operations Management
✔ Virtual Assistant & Administrative Support
✔ Managing inbox & Calendar Management
✔ Task Coordination & Workflow Optimization
✔ Reporting & Documentation
✔ Data Entry & Record Keeping 🛍️ eCommerce & Shopify Support
✔ Shopify Store Management
✔Customer Support (Inbox & Chat)
✔ Order Processing & Shipment Updates
✔ Returns & Refund Handling
✔ Product Upload & Inventory Management
✔ CRM Management (HubSpot, Zendesk, Microsoft Dynamics)
✔ Customer Retention & Engagement
🎯 Outbound Lead Generation & Appointment Setting
✔ Lead Generation (B2B & B2C)
✔ LinkedIn Sales Navigator Prospecting
✔ Cold Campaigns
✔ CRM Pipeline Management & Follow-Ups
✔ Appointment Scheduling & Calendar Coordination
💬 Customer & Product Support
✔ Technical Support
✔ Product Support
✔ Ticket Management (Zendesk, HubSpot) ✔ Escalation Handling
✔ Customer Satisfaction & Retention
✔ Data Entry & Reporting
🛠️ Tools I Use Shopify
• HubSpot • Zendesk • LinkedIn Sales Navigator • Mailshake • JIRA • Microsoft Dynamics • Google Workspace •
MS Office
🖥️ Professional Work Setup
⚡ High-speed Internet | 🔋 Power Backup | 💻 16GB RAM Workstation | 🏠 Dedicated Office I focus on reliability, clear communication, and long-term client relationships. Whether you need a Virtual Assistant, Shopify Store Support Specialist, or Outbound Lead Generation Expert, I deliver high-quality results that grow your
business.
📩 Let’s connect and discuss how I can help your business thrive.