I design and optimize end-to-end BPM processes to eliminate revenue leakage, reduce cycle times, and support scalable growth. This includes quoting, approvals, contracting, billing, provisioning, credits, and cancellations. I work across sales, finance, legal, and operations to build clear workflows and system integrations using Salesforce, SAP S/4HANA, NetSuite, and related tools. Differentiators include deep operational experience, measurable TTV improvements, and practical designs that work in real-world SaaS and subscription environments.