I am experienced and fully qualified giving excellence in customer service via Email support and by taking Inbound/Outbound Calls. I had over 5 years working in BPO Industry and that is one of my edges. I will be responsible for my work. I am a fast learner and I am easy to be with my co workmates. Five years of experience in Customer Support Services via Email and Calls. Excellent in providing product/service related information and selling them over the phone. Good experience in receiving inbound calls from a customer. Have an ability to handle software on a data entry level. Ability to keep customer grievance and other information note to follow them later.