Answering the telephone and redirecting calls. Handling correspondence via post, email and fax. Managing electronic and paper filing systems. Managing diaries and scheduling appointments. Booking meeting venues and making travel arrangements. Taking minutes at meetings. Preparing reports and presentations. Purchasing office supplies. Conducting research. Handling requests for information. Photocopying and printing documents. Working with confidential information. Negotiating with suppliers. Handling petty cash. Training and supervising junior admin staff.