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Administrative & Secretarial

Exp. Croat. multi-lingual virt.assist.

Reliable and skilled native Croatian speaking freelance virtual assistant with academic degree Master of economics, field international business and trade.
Besides high command of English, fluent in German and Italian language.

Very skilled in office management, administrative, marketing tasks and all kinds of back office jobs.
20 years of practical experience working on middle and top sales and marketing positions in international business oriented companies of which 16 years in IT industry in company Eurotrade - certified Croatian distributer for Epson, HP, Xerox, Toshiba, Konica-Minolta and other IT brands.

In addition to strong academic background in economics and rich practical business experience in sales, marketing, office, project and business management and customer relationship management, I also own internationally verified EBCL licence (European Business Competence Licence) - more on www.ebcl.eu.

High computer skills, good time management, strong sensibility for customers needs and demands, flexibility, reliability, client satisfaction and detail-oriented professional.
Accustomed to work under pressure and to meet tight deadlines.

Very thorough knowledge of financial statements such as balance sheet, Profit and Loss Account and Cash Flow and business indicators and ratios, project management, capital budgeting and financial and cost accounting.

English and Business English are exceptional proven also by two Cambridge University English language certificates:
- COUNCIL OF EUROPE LEVEL C1
- BUSINESS ENGLISH CERTIFICATE (BEC) LEVEL VANTAGE
On 1987 I graduated from Joliet West High School, Illinois, USA.
During my life in the U.S. I lived with an American family.

Besides living in USA, I have lived in Italy for one year.
For 7 years I have worked as product and brand manager for brand Fabriano Italy - office, drawing and artistic papers and for two y

Skills & Expertise

Brand ManagementBusiness EnglishCorporate Sales ManagementCroatian LanguageCustomer RelationsCustomer SupportData AnalysisEconomicsEnglish LanguageEnglish to Croatian TranslationFinancial AnalysisFinancial ManagementGerman LanguageItalian LanguageMarketingOffice AdministrationOffice ManagementProject DesignSalesTime ManagementTranslationTranslation German To EnglishTranslation Italian To EnglishVirtual Assistants

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