I am confident that I can provide the quality of service you desire. I am professional and reliable, and have extensive data entry, customer service and administrative skills. I have over 9 years of experience in the Call Center industry, 7 years of experience as a talented sales professional with a proven history of successfully generating new business and driving revenue growth and over two years of experience in Collections. Perseverance, exceptional communication skills, and a goal-driven work ethic are all essential components to excelling in sales. Strategizing new business opportunities, achieving product expertise, and creating key customer and supplier relationships define my career accomplishments. My experience in prospecting and securing new accounts—while consistently providing exceptional client service and boosting the bottom line—positions me to surpass even your highest sales objectives. Highlights of my experience include the following: ? Strong interpersonal skills with exceptional convincing power Also, I have over two years of experience as a Coach/Supervisor (Call quality analysis, provide feedback to the agents, supervision and compliance of metrics, policies and procedures). Able to generate reports that will not only allow easy comprehension of performance, but also, identify areas of opportunity. I look forward to discussing my qualifications with you further in the near future. Thank you for your consideration.