With 7+ years of professional experience designing engaging eLearning, multimedia, and in person courses, I will provide you an innovative and reliable avenue to accomplish your goals. I believe training is a forever changing endeavor that must be tailored for each audience and circumstance. When developing I always keep the end-user experience in mind to ensure intended results are achieved. I have created 50+ courses covering topics such as customer service, loss prevention, safety and security, merchandising, food handling, business communication, delegation, change management, and human resources. I utilize the tools and resources I have at my disposal to deliver the best blended learning solutions for the situation. The main design tools I have experience in are Articulate Storyline, Adobe Captivate, PowerPoint, Snag-it, and Adobe Premiere-Pro and Photoshop.