INFORMATION TECHNOLOGY & MANAGEMENT Exceptional computer support specialist with an emphasis on strong communication skills. Capable of building rapport and team trust and expediting resolutions of users with a track record of on-time completion of multiple projects simultaneously. Impeccable soft skills among all levels of staff including upper and middle management and vendors in addition to experience in technical training and writing. Highly organized and analytical business acumen in Information Systems Administration and strong abilities in varied technical, computer oriented enterprise environments in both the private, nonprofit and public sector. Adept problem-solver with timely creative solutions in challenging, high demand, and fast-paced environments with a commitment to excellence in company, team and personal success endeavors.