With over 12 years of experience in fraud analysis and prevention at JPMorgan Chase—and more than 5 years focused on chargebacks and representments—I provide specialized support in dispute resolution, fraud detection, and revenue protection. I help businesses minimize losses by identifying suspicious activity, streamlining dispute processes, and implementing effective risk mitigation strategies. My solid BPO background enhances my communication, customer service, and process management capabilities. What sets me apart is my deep understanding of both the cardholder and business sides of disputes, enabling me to build stronger, more defensible cases. Let’s work together to fortify your operations and safeguard your bottom line.