I provide professional Customer Service and Dispatch support for HVAC, Plumbing, and Electrical businesses, ensuring your clients receive fast, friendly, and reliable assistance.
Here’s what I can do for you:
Handle calls, emails, and messages — responding promptly and professionally to customer inquiries.
Schedule service appointments and dispatch technicians using tools like ServiceTitan.
Coordinate with customers for maintenance, repairs, and follow-ups.
Manage urgent service requests to ensure issues are addressed quickly.
Keep detailed records of jobs, communications, and customer preferences.
Provide quotes, answer service questions, and guide customers through the process.
My strengths:
7 years of experience in the home services industry
Strong communication skills and problem-solving abilities
Familiarity with residential and commercial client needs
Proficiency in CRM tools like ServiceTitan, HubSpot, Salesforce, and Zoho
Dependable, organized, and customer-focused
With me on your team, you can focus on running your business while I ensure your customers feel valued, informed, and satisfied at every step.